The Launch Labs AI Logo

Privacy Policy

Last Updated: March 11, 2026

1. Introduction

Launch Labs AI ("we," "our," or "us"), a trading name of **Griffolyon Ltd**, provides an all-in-one platform for startup planning and management. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application at app.launchlabsai.com and our website at launchlabsai.com.

2. Information We Collect

In addition to basic contact information, we collect data necessary to provide our startup planning services:

  • Account Information: Name, email address, and authentication data provided via Google SSO or Magic Links.
  • Startup & Business Data: Business descriptions, target personas, roadmaps, and tasks generated or entered by you.
  • Financial Information (via Plaid): If you connect a bank account, we receive transaction data and account balances via Plaid. We do not see or store your bank login credentials. We only store an encrypted "Access Token" provided by Plaid to retrieve your data.
  • Payment Data (via Stripe): Payment details are processed directly by Stripe. We do not store your credit card numbers on our servers.
  • Social Media Tokens: If you use our social media scheduling features, we store authenticated tokens (OAuth) to publish content on your behalf.

3. How We Use Your Information

Your information is used to:

  • Generate startup artifacts, track tasks, and visualize financial performance.
  • AI Generation: We process your startup data through **Google Vertex AI (Gemini)** to provide insights, wording improvements, and content generation.
  • Analyze app usage and improve features.
  • Send system alerts, invitation emails, and product updates.

4. Third-Party Service Providers

We share information with trusted providers only as necessary to operate the application:

  • Infrastructure: Google Cloud Platform / Firebase (Data storage and hosting).
  • Financials: Plaid (Bank connectivity) and Stripe (Payments).
  • AI Services: Google Vertex AI (Content generation).
  • Email: MailerSend (System and invitation emails).
  • Monitoring: Sentry (Error tracking and stability).

5. Data Security

We implement enterprise-grade security controls:

  • Encryption: All data is encrypted at rest using **AES-256** and in transit using **TLS 1.2 or higher**.
  • Isolation: We use strictly enforced security rules to ensure users can only access their own data.

6. Your Rights and Data Deletion

Depending on your location (e.g., UK/EU GDPR), you have the right to access, correct, or delete your personal information.

Data Deletion: You can permanently delete your startup data and account through the application settings. This will trigger a recursive deletion of all associated stored data, including financial records and social media tokens.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@launchlabsai.com.

Griffolyon Ltd